Sketch2Shape Frequently Asked Questions

Question 1

What is Sketch2Shape?

Accepted Answer

What if the things that define someone — their favorite comfort food, their lucky color, the animal they've always loved — could become something real? That's what Sketch2Shape does. We transform personal details into handcrafted 3D-printed creations that say "I know you. I made this for you." Our flagship product, TrulyTheirs, captures what makes someone special in a personalized figurine. Every piece tells a story that's uniquely theirs.

Question 2

How does Sketch2Shape create personalized gifts?

Accepted Answer

Unlike mass-produced customization that simply adds names to generic products, Sketch2Shape creates genuinely unique pieces crafted on-demand. Here's how it works: - Share meaningful details about the recipient through a simple questionnaire - Our AI generates one-of-a-kind designs based on their favorites - Preview multiple options instantly before you order - We 3D print and hand-finish your chosen design with premium materials The result is a gift that proves you truly know them—not just their name, but who they are.

Question 3

How soon will my custom gift be ready?

Accepted Answer

From start to delivery, our gifts typically take 10-17 business days. Here's the breakdown: - Design Preview: Instant (2-3 minutes to complete questionnaire) - AI Generation: Real-time preview options - Production: 5-7 business days for premium crafting and quality checks - Shipping: 5-10 business days within India We recommend ordering at least 3 weeks before special occasions to ensure timely delivery. Free shipping is available on orders over ₹999.

Question 4

What materials are used for Sketch2Shape personalized figurines?

Accepted Answer

Sketch2Shape personalized figurines are crafted using premium PLA (Polylactic Acid), a plant-based, eco-friendly, and biodegradable material. PLA is derived from renewable resources like cornstarch, making it an environmentally conscious choice. Key material characteristics: - Durable and long-lasting for indoor display - Vibrant, rich colors that don't fade easily - Smooth finish with premium detailing - Non-toxic and safe for homes with children and pets - Eco-friendly and biodegradable Each piece receives hand-finished quality checks to ensure premium craftsmanship worthy of being a treasured keepsake.

Question 5

How do I know my personalized gift will look like I imagined?

Accepted Answer

You'll see exactly what you're getting before ordering through our real-time preview system. After completing the personalization questionnaire, our AI generates multiple unique design options you can view instantly. Here's how the preview process works: - Multiple Options: See 4 different design interpretations of your choices - Instant Generation: Previews appear within seconds - Refinement: Not quite right? Adjust your selections and regenerate - What You See Is What You Get: The preview accurately represents your final figurine This no-surprises approach ensures complete confidence in your purchase. You'll never wonder what you're getting—you'll know exactly what's being crafted for you.

Question 6

How is a personalized gift from Sketch2Shape different from regular custom gifts?

Accepted Answer

Unlike regular custom gifts that typically add a name or photo to pre-made designs, Sketch2Shape creates genuinely unique pieces based on the recipient's actual favorites and personality. The key differences: - True Personalization: Based on their specific favorites (animal, flower, color, interests), not just their name - AI-Generated Uniqueness: Our AI combines elements into designs that have never existed before - One-of-a-Kind: No two TrulyTheirs figurines are identical, ever - Emotional Connection: Reflects who they are, not just who they're named - Premium Craftsmanship: Each piece is made on-demand with careful attention to detail The result is a gift that shows genuine thoughtfulness—you truly know them, and this gift proves it.

Question 7

What occasions are Sketch2Shape personalized gifts best for?

Accepted Answer

Sketch2Shape personalized gifts are perfect for any occasion where you want to give something truly meaningful. They're especially loved for: - Birthdays: Celebrate who they are with a gift that captures their essence - Anniversaries: Mark milestones with a one-of-a-kind keepsake - Valentine's Day: Show your love with something uniquely theirs - Mother's Day & Father's Day: Honor parents with a gift that shows you truly know them - Weddings: Create memorable gifts for couples or bridal parties - Graduations: Celebrate achievements with a lasting memento - "Just Because": Sometimes the best gifts need no occasion at all TrulyTheirs is also the perfect solution for people who are "hard to shop for"—because everyone has favorites, and this gift captures them beautifully.

Question 8

Does Sketch2Shape ship internationally or only within India?

Accepted Answer

Currently, Sketch2Shape ships throughout Karnataka with reliable delivery partners. We're working on expanding to other destinations soon. Shipping details: - Coverage: All major cities and towns across Karnataka - Free Shipping: On orders over ₹999 - Delivery Time: 5-10 business days after production - Tracking: Full tracking provided for all orders - Packaging: Premium protective packaging to ensure safe arrival For special delivery requests or questions about specific locations, please contact our support team. We're happy to help make your gift-giving experience seamless.

Question 9

Are Sketch2Shape creations safe as gifts for children?

Accepted Answer

Yes, Sketch2Shape creations are made with safety in mind. Our figurines use premium PLA material that is non-toxic and considered food-safe grade. Safety considerations: - Non-toxic Material: PLA is safe and commonly used in food-contact applications - Smooth Finish: Each piece is finished to remove sharp edges - Decorative Purpose: Designed for display rather than active play - Age Guidance: Recommended for children 3+ due to small decorative elements While our figurines make wonderful display pieces for children's rooms and are safe to handle, they're designed as keepsakes rather than toys. For very young children, we recommend adult supervision during handling.

Question 10

How is my personal data and questionnaire information used and protected?

Accepted Answer

Your privacy matters to us. Here's what you should know: What we collect: - Questionnaire responses (favorites, preferences) to generate your unique designs - Account and shipping information to process and deliver orders - No payment card details stored on our servers How we protect it: - Encryption in transit and at rest - Secure cloud infrastructure with strict access controls - Automatic deletion of designs 90 days after order completion - No selling of personal data to third parties Your rights: - Access, correct, or delete your data anytime - Withdraw consent through account settings - Contact our Grievance Officer for any concerns For complete details, visit our Privacy Policy in our Legal Center.

Question 11

Does Sketch2Shape offer bulk or corporate orders?

Accepted Answer

Yes! Sketch2Shape offers custom solutions for bulk and corporate orders—perfect for company gifts, event giveaways, or large celebrations. What we offer for bulk orders: - Custom pricing for orders of 10+ items - Dedicated support for your project - Flexible timelines based on quantity - Consistent quality across all pieces Ideal for: - Corporate gifts for employees or clients - Wedding favors and party gifts - Event merchandise and giveaways - Team celebrations and milestones How to get started: Contact us at prajwal@sketch2shape.com with details about your order quantity, timeline, and any customization needs. We'll work with you to create the perfect solution. Recommended lead time: 15-20 business days for large orders to ensure quality craftsmanship on every piece.

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